Frequently asked questions

Find answers to common questions about RoseShineCleaning's services, policies, and what makes me the best choice for your cleaning needs in Dothan, Alabama.  I'm committed to transparency and excellent service.

Your questions, answered

At RoseShineCleaning, I believe in clear communication and building trust with my clients. Here, you will find detailed responses to the questions I hear most often. If you don't see your question addressed, please feel free to contact me directly.

What cleaning services do you offer?

RoseShineCleaning provides a comprehensive range of cleaning services, including residential cleaning (regular, deep, move-in/move-out), and commercial cleaning for businesses of all sizes. Visit my Services page for more details.

How do I book a cleaning service?

Booking is easy! You can book directly through my website, call/text me at 334-714-6635, or email me at Roseshinecleaning26@gmail.com. You can also find me on Facebook at Rose Shine Cleaning and book their also.I offer flexible scheduling to fit your needs.

Do I need to provide cleaning supplies?

No, RoseShineCleaning brings all the cleaning supplies and tools needed. If you perfer any specific products, please provide them.

Are you licensed and insured?

Absolutely. RoseShineCleaning is a licensed and insured cleaning bussiness for your peace of mind and protection.

What is your cancellation policy?

I kindly request at least 48 hours' notice for any cancellations or to reschedule. Less than 48 hours= 50% of service cost 

What payment methods do you accept?

Rose Shine Cleaning accepts cash, checks, or cashapp. Payment is typically due upon completion of services.

Do you offer recurring cleaning services?

Yes, I offer flexible recurring cleaning schedules, including weekly, bi-weekly, and monthly options, to keep your space consistently spotless. 

What areas do you serve?

RoseShineCleaning proudly serves Dothan, Alabama, and the surrounding areas. Please contact me if you are unsure if your location falls within our service area.

What if I'm not satisfied?

Not satisfied? Contact me within 24 hours, and i'll re-clean the area at no charge. I do NOT provide refunds.

Do I need to be present during the cleaning?

No, to ensure the best results, I perfer to complete cleanings while the home is unoccupied.

Ready for a sparkling clean space?

At RoseShineCleaning, I don't just clean; i create an environment that shines, enhancing your comfort and productivity. Experience the difference that attention to detail and a passion for cleanliness can make. Let me bring the shine back to your home or business.